Stack8 Helps Organizations Achieve the Promise of Digital Communications with Cisco UC

If your Digital Communications system isn’t delivering on its promises, you have a problem. You also have an opportunity.

 

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Automate Cisco UC Provisioning

Stop squandering IT resources on administrative tasks

 

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Meeting Solutions for Cisco Webex Meetings and Cisco Webex Teams

Because every meeting can and should be a productive, collaborative work session

 

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Are Your Managed Services More Like Managed Frustration?

Unified Communications Managed Services done right.

 

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Go from overwhelmed to amazed at what your digital communications system can do for your workforce. A Cisco unified communications services and solutions partner, Stack8 manages Cisco UC software to help organizations get the most out of meetings, IT resources, provisioning, and more. In turn, companies enjoy improved performance, increased productivity, freed up IT resources, and optimized intracompany communication.

Managed Services

 

Free your team to focus on strategy, not fire-fighting
Our Managed Services team discovers and eliminates the root causes of technical problems to optimize uptime and data reliability. Your users will trust the system, and your IT specialists can devote their time to higher level projects.

Consulting Services

 

Extract more value from your existing assets
We’ll proactively recommend ways for you to use unified communications and networking technologies to your advantage. Our Consulting Services team is always looking for opportunities to integrate the other tools you’re already using in a way that’s strategic for your business.

Software Solutions

 

Time-saving expertise
When we identify a problem, we have the technical expertise to fix it – even if it means building our own tool. For example, we’ve created our own Stack8 Moves, Adds, and Changes tool (SMACS) so that non-technical personnel can take care of provisioning in Cisco UC. Freeing your IT resources for more strategic work.

Want the “secret handshake” needed to run your Cisco UC system?

In addition to Cisco unified communications applications, Stack8 also offers a variety of helpful software tools. These tools include provisioning software, virtual assistants, call center wallboards, Lync to Jabber migration tools, CRM connectors, and more. We know that you don’t have the time or resources to read all the technical papers, talk to Gartner, attend UC conferences, and stay on top of new developments from Cisco. That’s why we’re here. Our task force will help you capitalize on your Cisco UC software to minimize downtime and optimize efficiency.

Strategically use Meetings more effectively

 

Our Cisco Webex experts will design and implement solutions for internal and external meetings, training sessions, and webinars. We’ll recommend the optimal use of available collaboration features, security levels, and hardware that meets your business’s needs and scale as you grow.

Improve your Contact Center response time

 

We’ll analyze your contact center processes and identify and simplify common tasks your teams struggle with using Cisco Contact Center solutions. Our wallboard displays real-time metrics including queue and agent. These boards also display any Cisco UCCX and 3rd party data to help your call centers work more efficiently.

Make an informed decision about moving to the Cloud

 

Stack8 offers Cloud telephony solutions that utilize Cisco BroadSoft CC-One and BroadSoft UC-One.
Our specialists can help you evaluate the pros and cons of Cloud and hybrid systems for your business. We understand that, sometimes, just getting Cisco UC connected can overwhelm some teams. All they do is install a new phone system; they don’t scratch the surface of what Cisco UC can do.

Take control of your Cisco UC system and make the most of Digital Communications.

Yves Lamarre
Network Engineer
Pratt & Whitney

“Now that we are using SMACS, we don’t have to worry about mistakes being made – our system is clean and ready for upgrades.

We couldn’t be more pleased with how easy it is to use, how quickly it was implemented and how great the service was from the team at Stack8. I would not have been able to do everything without SMACS and Stack8.”

Clifford Richstone
General Manager
Stanley Security, ATM Division

“We came to Stack8 with a challenge to deliver a solution that met both our technical needs while still meeting our strict security standard.

We received a solution that was completely customized that not only met our needs but exceeded the market standard and was instrumental in our ability to win future business.”

Thomas Blanchet
Director, IT Infrastructure Architecture PMP
Harman

“Each time we interact with Stack8, we are more and more amazed at how good the level of work is that they do; the communication between Stack8 and Harman is untouchable and we really enjoy working with them.”

Pierre Rochette
Director, Telecommunications
Group Desjardins

“The SMACS tool is easy to use and empowers our teams in getting changes done in real-time, resulting in efficiency gains and  increased customer satisfaction.”

Privileged to be trusted by these amazing organizations

Make your IT team deliriously happy with our time-saving Cisco UC tools.