Consulting Services for Cisco Unified Communications

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Cisco Unified Communications Consulting Services

Has the complexity of communications and collaboration within your business environment moved faster than you can keep up? Well, you are not alone.

Today more than ever before to be successful, it is critical to be able to stay one step ahead of technology to communicate and connect with customers, partners and employees on a global scale, and that is where consulting services can help.

Great Consulting Services Starts with a Great Team

Every member who will work on your projects are part of the Stack8 team; we do not outsource. The Stack8 culture and philosophy allows us to have a sense of teamwork, with people that care, have similar values, which is how we keep pushing together as one organization.

Our Sales Engineers are unique. They not only have all of the knowledge and wisdom from an architecture design and Cisco technical perspective, but the team also has practical hands-on experience, troubleshooting, and deploying the technology.

It is our experience that allows us to provide advice to our customers, so when we execute, we execute well.

Second to None Results Through Automation

We automate as many processes as possible within our projects. Anytime there is something manual to do; we will do it the first time. However, we will go out of our way to ensure that we automate it moving forward. Our software development team will then code, script, this automation. We are always looking to do projects better and smarter every time.

So what does this automation do for our customer? It guarantees speed, error-free, appropriately done, able to ensure the standard you need.

Working With You

Often companies that do consultative services are just looking for projects then they are gone. We seek to establish a long-term relationship.

We are very flexible in adjusting to how a customer works and conforming to your needs, standards, and processes. We want to make sure that we establish trust from a business and technical point, this way we can help you to take better advantage of the investment that you have made with Cisco Technologies.

We are here for you when it matters Contact Us

Day Two Support

Once the project is done, we are still hands-on with Day Two Support: Adjustments, fixes, modifications. Anything that might go wrong we will be with you to ensure that everything has been done properly.

We do not run away, we stick around, and we are highly available to make sure that any adjustments or corrections that need to be made we can do it on the spot so that everyone has a great experience.

Unified Communications Consulting Services

• Upgrades
• Expressway 
• CMS (Cisco Meeting Server)
• Architecture and Design 
• Video Conferencing 
• Endpoint Integration
• Phone System Replacement – Greenfield and Migration 
• Site Additions or Removals
• Dial Plan Architecture Click to Dial – e.164 
• CC Scripting 
• SME Integration
• Jabber Deployment 
• Webex Hybrid Services Deployment 
• Call Recording/Quality Management
• UC Health Check 
• QoS Assessment 
• SIP Trunking
• Voice Disaster Recovery 
• E-911 – Emergency Responder 
• Architecture & Design
• MIM (Major Incident Management) 
• Monitoring Alerting

What Makes Stack8 Consulting Services Different?

SMACS

Stack8 Moves, Adds, and Changes System: Provisioning solution for Cisco UC

Virtual Assistants

Auto-provisioning, reporting automation tools within Cisco UC applications: Spark, Webex, Jabber

Lync to Jabber Migration

Microsoft Lync to Cisco Jabber Migration tool

SWAP

iOS application to quickly provision IP phones in CUCM.

Salesforce CRM Connector

Seamlessly Connect Salesforce to your Cisco UC environment

Contact Center

Wallboard Solutions for Cisco UCCX
Outbound Campaign Manager
Troubleshooting Cisco Unity, UCCX
Implementation services

Meetings

Troubleshooting Cisco Webex Teams
Integrate video as a best practice
Webex hybrid services
Implementation services

Network Services

Monitoring / Alerting
Network virtualization
24X7 support
Network assessment/ implementation services

Take control of your Cisco UC projects with consulting services and achieve the promise of Digital Communications

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