Contact Center Wallboard

Call Center Wallboard Solution for Cisco UCCX

You are keen to give your agents a view of overall call volumes and team performance using Cisco UCCX. You would like your team to be more autonomous in managing their time while keeping customer experience a priority.

Maximize the efficiency of your Cisco UCCX

Stack8’s Wallboard Solution delivers a live display of real-time and historical statistics and metrics. These statistics come from Cisco Unified Contact Center Express (UCCX) and can be fed through any TV monitor or web browser. It can be personalized to meet your needs” we can build your brand into the design, display only those metrics that are important to you, and incorporate other critical third-party data.

Some of the customers we have helped

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