Here’s Why Your Business Needs Cloud Telephony Technology

Here’s Why Your Business Needs Cloud Telephony Technology

cisco call manager tools

 

There’s a reason why 76% of small and medium-sized businesses are interested in purchasing a UC solution, according to recent research from Software Advice: it’s all about productivity. And without the right software, your business’s employees are limited in what they can accomplish each day, especially in business meetings involving telecommunication. Think about it: glitches in any video conferencing application cost time. If a team of 10 is in a meeting, a six-minute delay is an hour of lost productivity. But high-quality cloud technology is the solution. Here’s why your business needs cloud telephony technology.

Versatile and Easy Meetings

Unlike other cloud and UC meeting tools, Cisco Webex Teams, Cisco Webex Meeting can be seamlessly integrated with almost any device. Employees can tune in from their mobile phones, tablets, laptops, desktops, and more. The process of collaboration can be performed with just a few clicks of your mouse. Combined with our UC Managed Services offerings we provide your business with an all in one cloud telephony meeting solution that streamlines any and all business communications. In a study by Steven Rogelberg of the University of North Carolina, 71% of senior managers said that their organization’s meetings are unproductive and inefficient, but our technology’s intuitive user interface ensures maximum productivity with minimal downtime before, during, and after meetings and business communications.

Powerful Telephony Capabilities

BroadSoft cloud telephony technology provides your business with some of the most powerful, versatile  telephony capabilities. A properly integrated Cloud telephony solution improves communications:

  •    Allows access from any device to a single, intuitive interface.
  •    Combines HD video/voice, chat, messaging, file sharing & screen sharing.
  •    Provides an always-on, dedicated virtual meeting space for each user.
  •    Integrates with business applications.

By using state of the art integrated cloud telephony tools like Webex Meetings and Broadsoft UC-One, your business can increase both first contact resolution and customer satisfaction alike. The native Salesforce integration makes this unique set of collaborative communication tools one that your business just can’t pass up.

Research from InformationWeek shows that 62% of businesses said that improved employee collaboration is a top business driver for UC, and overall, Cisco call manager tools come in countless varieties to ensure proper business communication each and every day. For more information about a customized Cloud migration plan for Cisco BroadSoft, Cisco Jabber, and other Cisco call manager tools, contact Stack8.

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Michael Spooner

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