Professional Consulting Services for Cisco Collaboration solutions

Is the complexity of communications and collaboration within your business environment moving faster than you can keep up? You aren’t alone. To be successful in this day and age, it is critical to stay one step ahead of digital communications technologies. Stack8 UC consulting services for Cisco Collaboration products help you to stay on top when it comes to communicating and connecting with customers, partners, and employees – even on a global scale.

Great Consulting Services Start with a Great Team

Every member who will work on your UC consulting project is part of the Stack8 team; we do not outsource. The Stack8 culture and philosophy ensures that our team members remain in solidarity with each other, our mission, and our values.

Our team is unique because it is composed of one-of-a-kind Sales Engineers. Not only do they have extensive knowledge from design, architectural, and technical standpoint, they also have practical hands-on experience in troubleshooting and deploying the technology.

Our comprehensive knowledge and experience authorize us to provide sound advice to our customers. When we execute, we execute well.

Second to None Results Through Automation

Our Cisco Collaboration consulting services include cutting-edge automation solutions. We automate as many processes as possible within our projects. We are happy to complete a manual task the first time, but we’ll go out of our way to automate it moving forward. Our software development team will then code and script this automation.

Automation guarantees speed, accuracy, and superior results for our customers.

Working With You

Often companies that do consultative services are just looking for projects then they are gone. We seek to establish a long-term relationship.

We are very flexible in adjusting to how a customer works and conforming to your needs, standards, and processes. We want to make sure that we establish trust from a business and technical point, this way we can help you to take better advantage of the investment that you have made with Cisco Collaboration Technologies.

We are here for you when it matters Contact Us

Day Two Support

Once the project is done, we are still hands-on with Day Two Support: Adjustments, fixes, modifications. Anything that might go wrong we will be with you to ensure that everything has been done properly.

We do not run away, we stick around, and we are highly available to make sure that any adjustments or corrections that need to be made we can do it on the spot so that everyone has a great experience.

Unified Communications Consulting Services

• Upgrades
• Expressway
• CMS (Cisco Meeting Server)
• Architecture and Design
• Video Conferencing
• Endpoint Integration
• Phone System Replacement – Greenfield and Migration
• Site Additions or Removals
• Dial Plan Architecture Click to Dial – e.164
• CC Scripting
• SME Integration
• Jabber Deployment
• Webex Hybrid Services Deployment
• Call Recording/Quality Management
• UC Health Check
• QoS Assessment
• SIP Trunking
• Voice Disaster Recovery
• E-911 – Emergency Responder
• Architecture & Design
• MIM (Major Incident Management)
• Monitoring Alerting

Consultation Services Brochure

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What Makes Stack8 Consulting Services Different?

SMACS

 

Stack8 Moves, Adds, and Changes System: Provisioning solution for Cisco UC

Virtual Assistants

 

Auto-provisioning, reporting automation tools within Cisco UC applications: Spark, Webex, Jabber

Lync to Jabber Migration

 

Microsoft Lync to Cisco Jabber Migration tool

SWAP

 

iOS application to quickly provision IP phones in CUCM.

Salesforce CRM Connector

 

Seamlessly Connect Salesforce to your Cisco UC environment

Contact Center

 

Wallboard Solutions for Cisco UCCX
Outbound Campaign Manager
Troubleshooting Cisco Unity, UCCX
Implementation services

Meetings

 

Troubleshooting Cisco Webex Teams
Integrate video as a best practice
Webex hybrid services
Implementation services

Network Services

 

Monitoring / Alerting
Network virtualization
24X7 support
Network assessment/ implementation services

Take control of your Cisco UC projects with consulting services and achieve the promise of Digital Communications

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