Contact Center Wallboard for Cisco UCCX

Contact Center Wallboard for Cisco Unified Contact Center Express

The Stack8 contact center wallboard is an excellent solution for organizations that use Cisco UCCX (Unified Contact Center Express). These wallboards give agents and managers a comprehensive view of call volumes and team performance. Our wallboards for Cisco UCCX applications also enable your team to be more autonomous in managing their time while keeping customer experience top priority. Stack8’s Cisco call center software provides managers with a comprehensive solution to organizational inefficiencies.

Maximize the efficiency of your Cisco UCCX applications

Stack8’s contact center wallboard solution delivers a live display of real-time and historical statistics and metrics. These statistics come from Cisco Unified Contact Center Express (UCCX) and can be fed through any TV monitor or web browser. In addition, these wallboards can be personalized to meet your organization’s specific needs. For example, using our Cisco call center software, we can build your brand into the design, display only those metrics that are important to you, and incorporate other critical third-party data right into the Cisco call center application. To find out more about our wallboard software for Cisco UCCX applications, reach out to us via our online form or by phone today.

Some of the customers we have helped

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