Free up senior, highly skilled and valuable resources
Provision users to Cisco UC in less than a minute!
SMACS: Stack8 Moves, Adds, and Changes System
SMACS is a user provisioning tool for Cisco Unified Communications (UC) solutions. It is designed to ease businesses through the complexities of managing Moves, Adds, and Changes (MAC) for both users and devices.
SMACS is capable of making changes in seconds across your entire user base instead of hours. The user interface is so intuitive that you can push all MAC related functions to the help desk or level 1 support – thus freeing up senior, highly skilled and valuable resources.
SMACS eases moves, adds and changes instantly within Cisco’s
- Cisco Unified Communications Manager,
- Cisco Unity Connection,
- Cisco Jabber IM & Presence applications.
See What's New in SMACS 4.0
SMACS 360º view
The redesigned user interface displays all active services for any given user, providing quick access to your help desk or level 1 support team to make any Moves, Adds, and Changes within Cisco UC systems
Add or Remove Services in a Single Click
Add and Remove Services
SMACS 4.0 makes it even easier to perform Moves Adds and Changes to your user’s profile by enabling the administrator to add or remove devices or services in a single click.
The custom field feature in SMACS 4.0 allows the administrator to customize multiple fields.
Full Field Customization
- Show or Hide: Decide which fields or services should be shown to the user.
- Required: Choose which fields are required.
- Default Values: Provide default values for any field.
- Drop Downs: Select and order the values of any drop down.
- Text Field: Ensure text fields (ex. Descriptions, Labels) follow your company standards.
Ex 1. A SMACS administrator decides which drop downs should be visible and what values they should have:
Ex 2. Adding a deskphone now requires the SMACS user to select from the three values setup by the administrator:
SMACS Field Validation
Instant feedback on bad configurations
Lack of standardization in naming conventions and configurations across a UC environment is a pain point all UC admins are familiar with. Multiple users creating and modifying users, devices, and services in the same environment make enforcing standards a tall order. The task of cleaning up an environment or identifying misconfigurations resulting from lack of standardization is even more daunting.
The new Field Validation feature provides instant feedback when loading any of the user’s services. This helps you quickly identify misconfigurations or see when the field doesn’t follow your Company’s standards.
Cisco UC & Collaboration User Provisioning made simple
Stack8 Moves, Adds and Changes System
Manage the entire creation of a new user by generating the next available DIDs —all within a single interface, saving valuable time and reducing errors.
Easily handles multi-cluster environments with a single administrative interface, giving you a more streamlined workflow.
Complete audit trail, tracks in comprehensive details all moves, adds and changes made in your system.
The SMACS 4.0 system is so intuitive that as little as 1 hour of training is required to perform user provisioning.
Allows the interface of the solution to be adapted to properly reflect your company’s branding, including your company logo.
Users can choose their own interface language, improving the global user experience.
Role-based access control
Allows MACs to be pushed towards the help desk lever or users level, liberating your team to work on more valuable projects.
Empowers users to control certain features in one click, dramatically reducing routine requests and providing immediate customer resolution.
Creates consistent standards in configuring your devices that allow you to generate the same results every time, eliminating errors.