Cisco Webex Calling

Parlay UCaaS Offering Based on Cisco Webex Calling

Parlay - Webex Calling Solution

Parlay, from the French word “Parler,” meaning speak, is Stack8’s answer to the markets growing need for Unified Communications as a Service (UCaaS). Parlay is based upon the three pillars of Cisco Webex: Calling, Meetings, and Collaboration in combination with Stack8 services to provide a truly impactful end-user experience to your employees and customers.

Parlay is a fully hosted UC solution that delivers all the features of a traditional PBX through a flexible subscription service.

With Parlay, you can now benefit from the entire Cisco Webex platform providing consistency across all collaboration modes – calling, hardware devices, software applications, meeting, and team collaboration.

Stack8 and Cisco are uniquely able to integrate these business activities across devices for every location and situation.

  • This enables you to humanize how people and teams connect with one core experience, that intelligently adapts to users workstyle to provide more intuitive
  • And this drives value for all users, especially as work gets done in more places and across distributed teams inside and outside your
  • Services that are app and device optimized allows users to connect, pair and share from the video device of their choice to deliver the most engaging experience whether they join from Webex Meetings or Webex teams so everyone can focus on the meeting and the work, not the technology to produce their best work with no compromises.

Benefits of Parlay Cloud Calling Services

  1. Fully featured PBX functionality.

  2. Seamless Webex Teams and Webex Meetings Integration

  3. Apps, open SIP, and Cisco integrated device support.

  4. Increase your business agility and improve implementation speed.

  5. Full PSTN connectivity.

  6. Eliminate capital expenditures on rapidly aging hardware.

  7. Secure, redundant, carrier grade global cloud.

  8. Gain true mobility with a secure intuitive way to work

  9. Reduce technology and operational cost and complexity

  10. Streamline complex service and maintenance contracts with Flex-EA

Always Secure Webex Calling Provided by Stack8

Everything you share, say, and type is protected by end-to-end encryption. Authorized administrators can manage and enforce security policies. And thanks to Cisco’s high-security standards, Webex products are some of the most secure collaboration tools available.

Why Cisco Webex Calling and Parlay

User Experience: Focus on user adoption and utilization

 

Harmonize with Your collaboration tools.

Parlay is delivered as a fully managed service where we ensure you maximize all of the value inherent in Cisco/BroadSoft technology and all your Unified Communications tools.

You will be provided with a dedicated Client Success Manager (CSM) and have regular sessions to review the user experience, issues, and advancements with the technology.

Advanced reporting will be available, so you are in control and aware of what’s is going on at all times.

Operational Optimizations: Process automation and key system integrations

 

Key system integrations (i.e. Service Now) and Advanced reporting.

Simplicity and ease of use start with managing the day to day aspects of this powerful system.

Parlay includes all Moves, Adds, and Changes (MACs) and can Automate the majority of MACs should your process allow for it. We make this technology run as efficiently as possible and to adapt the system to your current reality.

We will align with your existing corporate initiatives and integrate with your chosen ITSM system to avoid duplication of efforts and reduce costs as much as possible.

Move to Cloud: Certified seamless migration strategies

 

Preserve a Hybrid state for as long as necessary.

Even though there are tremendous benefits of moving to a Cloud Telephony service, many customers are concerned about the transition and potential disruption to the business.

At Stack8, we have taken great care to ensure a high-quality migration and a deployment without incidents or surprises. Our process has been developed to be quick and efficient and address all aspects of a successful telephony transition including; network readiness assessment, system testing, administration, and user training and day 2 support.

Connect, share, create, meet, and work with colleagues and customers with Parlay UCaaS and Webex Calling

What is Included with Parlay

Telecom & PSTN

 

Local Numbers and PSTN Replacement
DID and complete PSTN replacement capabilities with SIP trunking.

Unlimited Calling* 
Unlimited calling in Canada and U.S.A.
*International long distance rates per minute applicable when calling outside the U.S.A. and Canada

Regulatory Services
E911, number porting, new number provisioning.

WAN Connectivity
Appropriate WAN services will be provided as necessary.

FAX & Analog Device Support

PBX
Cloud-based alternative to on-premises PBX.

Service & Support

 

Dedicated Client Success Manager

Monthly Issue/Adoption Review Meetings

Bi-Annual Technology Review Meetings

Monitoring & Alerting
Validate and track bandwidth, latency, jitter, packet loss.

24 x 7 x 365 Support
Global reach, can support your sites anywhere in the world.

System Migration

 

Migrate at your own pace utilizing hybrid deployment model

Network Readiness Assessment

QoS Analysis and Remediation

CUCM Integration for Hybrid Scenarios

Flex EA proposal and pricing review

Billing
Streamline complex and expensive service and maintenance contracts with Flex-EA.

Cloud PBX

 

Business Calling Features
Screening, Transfer, Park & Pick-up, Selective Forward.

HD Calling
Wideband Audio and HD Video Calling.

Visual Voicemail
Cloud Mail Box, Voice Mail to Email, Voice Portal.

Group Features
Multi-level Auto Attendant & IVR, Hunt Groups, Call Queue.

Softclients
Webex Calling Receptionist, Webex Calling Desktop, Webex Calling Mobile.

Site Services
Internet Fax, Music on Hold, Call Plan Management.

Stack8 Calling App
HD Voice & Video Softclients for Laptop & Mobile.

Cisco Webex Teams

 

HD Audio & Video Conferencing
One-Click Meeting Start, Seamless Across Devices.

Instant Messaging & Presence
Real-time Chat, Group Chat, Activity Status, Customized Alerts.

Screen Sharing
Share Files, Screens, Whiteboard with Interactive Drawing.

Security and Control
End-to-End Encryption, Secure Search, Lock & Moderator Controls.

Persistent Collaboration Rooms
Chat history, File Exchange, Manage User Access.

Available at Additional Cost

 

Cisco Devices & End Points

IP Phones and Video Handsets
6800, 7800, 8800 Series.
IP Conference Phone
7832
Analog ATAs
191, 192

Cisco Webex Meetings Packages

PSTN Dial-In Access
Local and Toll-Free Dial Access.
Events & Webinars
Brandable Registration, Polling, Chat, Moderator Controls
HD Audio & Video Conferencing
One-Click Meeting Start, Screen Sharing, Seamless Across Devices
Remote Support
Remote Desktop Control, Live Chat

See how your organization can benefit from Cisco Webex Calling