Cisco and BroadSoft Cloud Communication Solutions
Stack8 offers Cloud telephony solutions that utilize Cisco BroadSoft CC-One and BroadSoft UC-One. By using a properly implemented Cloud communications solution, you can:
- Leverage existing infrastructure investments
Take advantage of hybrid options to integrate with Cisco call controls.
- Pay only for what you require
Adjust your services to accommodate fluctuating needs due to seasonality or other causes.
- Reduce spikes in your technology investment
Software and infrastructure upgrades are ongoing and seamless.
- Support rapid growth
Fast, easy scalability allows you to add many users quickly with no growing pains.
- Count on reliability and flexible deployment
BroadSoft and Cisco provide industry-leading quality and a full suite of business options.
Our Cisco experts are ready to help you develop a plan for your business to quickly and efficiently migrate your calling and contact center to Cisco’s BroadSoft solutions. With Stack8, you’ll enjoy professional guidance to help you take advantage of the benefits of your Cisco – BroadSoft technologies.
BroadSoft UC-One (PBX) improves communications for your users.
- Allows access from any device to a single, intuitive interface.
- Combines HD video/voice, chat, messaging, file sharing & screen sharing.
- Provides an always-on, dedicated virtual meeting space for each user.
- Integrates with business applications.
BroadSoft CC-One benefits your Cloud Contact Center.
- Provides omnichannel contact center solutions.
- Improves routing accuracy with predictive and dynamic routing capabilities.
- Optimizes business outcomes with powerful analytics and reporting.
- Uses integrated collaboration to increase first contact resolution and customer satisfaction.
- Includes native Salesforce integration.
Cisco - BroadSoft solutions make your administrators happy.
- Uses an open platform, single multitenant architecture and provides APIs for customization and easy integration.
- Allows services to be quickly adjusted and scaled in real-time based on your business needs.
- Supports mobile access through a web-based management portal.
- Provides simple navigation and an intuitive interface.
- Offers advanced usage reporting, analytics, service assurance tools and quality indicators.
- Ensures high availability and additional SLA protection with a voice in SP network and contact center in both Cloud and SP network so SP node can take over CC.
Your business isn’t a cookie. Don’t accept cookie-cutter Cloud migration solutions.
Stack8 experts will work with you to understand your current and future business needs.
Working closely with BroadSoft, we can develop and implement a customized Cloud migration plan that’s best for you, including:
- Lead complex migrations
- Manage service orders and coordinate number porting and equipment delivery
- Train your administrators on-site
- Provide managed services with responsive, experienced BroadSoft and Cisco experts