Our Cisco unified communications software solutions and tools, such as SMACS (Stack8 Moves, Adds, and Changes System) are designed to optimize your Cisco UC operations. Stack8 UC solutions include virtual assistants for Cisco Webex Teams. These chatbots automate tasks, provide instant access to information, and help users utilize technology and applications in a way that’s more natural and user-friendly. To easily set up or update MAC addresses and predefined IP phone configurations, we’ve designed the SWAP iOS application. Say goodbye to barcode scanners and spreadsheets!

Stack8 unified communications software solutions also include a call center wallboard. This enables agents to see real-time and historical statistics and metrics, which effectively helps them manage their time and prioritize customer experience. Need to seamlessly move users from Microsoft Lync to Cisco Jabber, preferably without remaking contact lists or setting up new chat tools? Check out our Lync to Jabber Migration Tool. Would you like to free up your IT staff by allowing your salesforce to manage outbound campaigns, add contacts, or change call windows? Our Outbound Campaign Manager UC solution is the key. Need quicker access to customer profiles to improve customer experience? Our Salesforce CRM Connector is the answer.

Regardless of your UC solution needs, Stack8 has you covered. Contact us to learn how we can transform your organization’s digital communications experience.

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Solutions logicielles et outils Stack8

Améliore et optimise la gestion de vos Communications Unifiées Cisco

SMACS – Outil de la gestion des Communications Unifiées Cisco

Connecteur CRM SF.com

SWAP application iOS

Tableau de bord

Outil de migration de Lync vers Jabber

Gestion des campagnes sortantes